Terms of sale

These Terms of Sale apply to all offers made by Jean-Luc Ollivier and all orders placed by the customer.

By clicking the ‘Buy now’-button or the ‘Send order’-Button of the order form, the customer agrees to buy the goods and this order is legally binding.

Acceptance of Order
We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).

Payment is made in advance by Paypal or by bank transfer. Shipping will be made directly after reception of the customer’s payment.The delivered goods remain our property until full payment is received.

We deliver within Germany, to EU countries (except overseas areas) and Switzerland. Shipping charges: 6,00 € within Germany (free shipping up from 51,00 €); 15,00 € to EU countries (except islands and overseas areas); 29,00 € to Switzerland and the islands of EU countries 1), except shipping of special sizes//bulky goods or if different shipping prizes are indicates. Shipping of special sizes//bulky goods actualy only within Germany. Shipping to other countries may be possible on demand. In case the goods are shipped to a foreign country outside the European trading zone, the customer also bears eventual tariffs, fees and taxes.

Product Descriptions
We attempt to describe the products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by Jean-Luc Ollivier and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement or refund. We especially bring to your attention that the colours of the paintings as you see them on your screen are not reliable.

Transport damage:
The goods should be examined immediately after delivery by the customer or an authorized individual to detect any transportation damages. Detectable transportation and packaging damages are to be confirmed in written form by the transportation company upon delivery and reported by the customer.

All paintings, posters and print products offered by Jean-Luc Ollivier are copyright protected worldwide. Reproduction, distribution or modification of Jean-Luc Ollivier’s work is prohibited.

Refund Rights
The customer (as a consumer according to section 13 of the German Civil Code (BGB)) may withdraw from the contract in writing (e.g. letter, fax, email) within 14 days without giving any reason or - if the item has been delivered before expiry of said term - by returning the goods. The term starts with receipt of these instructions in writing, however not before delivery of the goods to the recipient (in case of recurring deliveries of the same type of goods not before receiving the first partial delivery) and not before the information duties according to article 246 section 2 German Civil Code (EGBGB) in combination with section 1 subsection 2 German Civil Code (EGBGB) as well as section 312g, subsection 1 German Civil Code (BGB) in combination with article 246 section 3 German Civil Code (EGBGB) have been fulfilled. The withdrawal deadline is deemed to be met if the notice of withdrawal or the item was sent in a timely fashion. The notice of withdrawal has to be addressed to: Jean-Luc Ollivier, Ostergasse 9, D-56751 Polch, Germany, info [at] poster-jlo.de

Consequences of Cancelation
In case of an effective cancelation, both parties shall return the received goods, payments and all other derived benefits (e.g. interest). In case the customer is unable to return any or all of the received goods and benefits or in case he returns them in a diminished state, the customer shall compensate us for the lost value. This shall not apply to objects when the reduction of their value is caused exclusively by testing them – e.g. the way a customer in a brick and mortar store may evaluate merchandise. Incidentally, the customer is free to avoid the obligation to compensate the contractual partner for lost value due to using the object as intended by not using the object like his/her property and by refraining from all use that may result in a value loss. Objects suitable for shipment shall be returned at our own risk. The customer shall bear the routine costs of returning the merchandise provided the goods have been delivered as ordered and the price of the return merchandise does not exceed EUR 40.00 or in case of merchandise valued at more than EUR 40.00, if at the time of cancelation the customer has not performed as stipulated or has not made the contractually agreed partial or full payment. In all other cases the customer may return the merchandise free of charge. Objects not suitable for shipment by parcel post shall be picked up at the customer’s premises. The obligation to return received payments shall be fulfilled within 30 days. For the customer the grace period starts with the date the cancelation is sent or the object is returned; for the vendor, Jean-Luc Ollivier, the grace period begins with the receipt of the cancelation or the returned goods.

We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.

Applicable Law
The offers by Jean-Luc Ollivier, your orders, and the agreements between us for the delivery of our services and products are subject to the German laws.

Modification And Severability
We reserve the right to make changes to our website and these Terms of Sale at any time and in our sole discretion. Therefore, you should review our policies, terms and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

Dispute resolution
The European Commission provides a platform for online dispute resolution (OS) which you can find at https://ec.europa.eu/consumers/odr. Please find my email in the credits/impressum.

Data protection (german version)

1) Aland Islands (Finland), Canary Islands (Spain), Faroe Islands (Denmark), Gibraltar (Great Britain), Greenland (Denmark), Channel Islands (Great Britain)

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